Our approach to managing the risksĀ 

We promise to keep you feeling safe by:

  • Restricting visitor numbers
  • Rearranging our auditorium to enable social distancing
  • Selling tickets from a seating plan
  • Leaving seats unsold where necessary
  • Providing a no-quibble exchange on your booking for another performance in the 2020 or 2021 season
  • Offering a warm welcome at a distance
  • Patrolling our venue to monitor visitor activity
  • Using one-way systems where necessary to enable social distancing
  • Carrying out an enhanced cleaning regime
  • Providing personal protective equipment to our staff
  • Providing hand sanitiser stations throughout the venue
  • Operating a paperless and cashless system
  • Running performances straight through without an interval
  • Creating shows which enable our actors to remain socially distanced
  • Operating separate zones for cast and audience members

In return, please show you care by:

  • Keeping to the arrival time specified on your booking
  • Showing your ticket on a mobile device where possible
  • Keeping two metres away from other visitors and staff when moving around the venue
  • Following signage and instructions given by our staff
  • Supporting our staff by showing patience whenever queuing is required
  • Using hand sanitiser when required
  • Avoiding use of the on site toilet facilities unless absolutely necessary
  • Using your own personal protective equipment, if you choose to do so
  • Keeping your belongings with you at all times and taking your litter home
  • Leaving our seating in its set position to ensure social distancing is maintained
  • Remaining in the auditorium, once you have entered, until the end of the performance
  • Being patient as you wait to exit and waiting your turn to leave until indicated by our staff