We promise to keep you feeling safe by:

• Restricting visitor numbers
• Rearranging our auditorium to enable social distancing
• Selling tickets from a seating plan
• Leaving seats unsold where necessary
• Offering an exchange or credit note if a performance has to be cancelled or your circumstances change due to Covid-19 (this does not affect your statutory rights)
• Offering a warm welcome at a distance
• Patrolling our venue to monitor visitor activity
• Using one-way systems where necessary to enable social distancing
• Carrying out an enhanced cleaning regime
• Keeping the venue well ventilated
• Providing personal protective equipment to our staff
• Providing hand sanitiser stations throughout the venue
• Operating a paperless and cashless system
• Creating shows which enable our actors to remain socially distanced
• Operating separate zones for cast and audience members 

In return, please show you care by:

• Keeping to the arrival time specified on your booking
• Showing your ticket on a mobile device where possible
• Keeping two metres away from other visitors and staff when moving around the venue
• Following signage and instructions given by our staff
• Supporting our staff by showing patience whenever queuing is required
• Using hand sanitiser when required
• Wearing a mask, unless you are enjoying a drink from our bar
• Keeping your belongings with you at all times
• Leaving our seating in its set position to ensure social distancing is maintained
• Being patient as you wait to exit and waiting your turn to leave until indicated by our staff